Consumer Protection

The Consumer Protection Program monitors, protects and offers educational materials on a variety of basic human needs − including safe food, water and sewage disposal − that affect the health and safety of consumers each day.

Environmental health practitioners regulate food preparation environments, day care centers, lodging facilities, and body art studios; review and investigate consumer complaints; institute corrective actions for recognized public hazards in the marketplace; and consult with regulated industries - in collaboration with local, state and federal agencies - to ensure safe practices.

Please click on the links below to learn more about the services provided through the Consumer Protection Program. If you need additional information or have specific questions/concerns, please call us at 636-949-1800.
Environmental Office
Program Services

Food Safety Program
Regulated by the St. Charles County Food Code, the food safety program includes routine and follow-up inspections, investigations into complaints and suspected foodborne illnesses, implementation of food recalls, the operation of multilingual food safety classes, plan reviews for new and remodeled facilities, and the issuance of permits to food facilities. To view St. Charles County Food Establishment Inspection Ratings, please click here.

Lodging
The lodging protection program inspects the sanitation of lodging facilities in our community.

Child Care
The daycare and pre-school monitoring program inspects the sanitation of child care facilities throughout St. Charles County.

Body Art
The body art program licenses and routinely inspects all body art facilities operating within unincorporated St. Charles County.

Pools, Spas & Other Public Aquatics Facilities
The aquatic facilities program is responsible for approving and regulating public and semi-public pools, wading pools or special use pools and spas.

Fitness Centers
The fitness center safety program monitors the cleanliness of health facilities throughout St. Charles County, monitoring the sanitation of equipment, locker rooms and shower facilities to verify safe and sanitary operations.

Tanning Centers
The tanning facility safety program inspects public tanning facilities to verify their safe and sanitary operation.

Disaster Preparedness & Response
The division teams with department staff to ensure public health and well-being during times of emergency by monitoring food outbreaks, assisting with clean-up and recovery efforts and monitoring the safety of natural resources in our community.