Community Resources

Mental Health Assistance Services

Food Resources

Financial Assistance Resources

Utility Assistance

Business/Employee Resources

Domestic Violence Resources


Resources for Specific Populations

Children

  • Community and Children’s Resource Board (CCRB) - 636-939-6200 (open Mon-Fri, 8 a.m. to 4:30 p.m.)
  • Crisis Nursery 24-Hour Helpline - St. Charles (636-947-0600), Wentzville (636-887-3070) and St. Charles County West (636-940-2504)

Seniors

Developmental Disabilities

  • Developmental Disabilities Resource Board (DDRB) - 636-939-3351 (open Mon-Fri, 8 a.m. to 5 p.m.)

Those Experiencing Homelessness/Needing Housing Services

Pet Care and Pet Adoption Center Resources

Please call 636-949-7387 for assistance with:

Transportation Assistance

Other Community Resources

COVID-19 Resources and Services

COVID-19 Information Hotline

For questions about the pandemic disease, testing and resources available, please call:

  • St. Charles County COVID-19 Information Hotline 636-949-1899 (open 8 a.m. to 5 p.m., Monday-Friday)

CDC

Medical Resources

Materials Translated Into Spanish/Materiales Traducidos al Espanol

Translations courtesy of AAA Translation and other resources.

  • Interpreter Services - The Department of Public Health has established an account with Language Link for those who may need interpreter services during COVID-19. Please call 1-888-338-7394, enter the account number 25488, and use the division number 3350.

COVID-19 Assistance for Residents Experiencing Financial Hardship

If you need rent or mortgage assistance due to a COVID19-related financial hardship, please contact the Coordinated Entry housing crisis team by telephone (2-1-1) or email for a needs assessment and placement in services.

State Assistance for Housing Relief (SAFHR) Program

The State Assistance for Housing Relief (SAFHR) Program provides rent and utility assistance for households who have been impacted by COVID-19. Eligible tenants can apply for financial assistance to be paid directly to their landlord or utility provider. Financial assistance includes rent and utility arrears for the period beginning April 2020 and up to 3 months of forward rent and prepaid fuel utility assistance. The tenant must not owe rental arrears beyond any requested rental arrears through this program in order to apply for forward rent assistance. In order to receive utility assistance, tenants must have an invoice from the utility provider to support the request. Total assistance any tenant receives through SAFHR cannot exceed a period of 12 months.


Donations

If you would like to contribute your services or materials to any organization, please call ahead before delivering to confirm their need and ability to accept your gift.

Please note: St. Charles County Regional Emergency Management and the St. Charles County Department of Public Health cannot accept donations of medical supplies or equipment, including masks, gowns or coveralls from individuals.

Medical Donations