Ways to Pay

2020 Tax Bill Information

On Nov. 24, the first of nearly 350,000 real estate and personal property tax bills for 2020 will be mailed by Michelle McBride, Collector of Revenue. Bills are already available to view online

Due to COVID-19, the public is highly encouraged to pay using one of the following methods to minimize public contact:

  1. Pay online using e-check ($1.50 fee) or debit/credit card (fee of about 2.5 percent of the total amount due). Payments made on this site are posted based on the online payment transaction date/time. Early payment is highly recommended when paying online in case of technical difficulties.

    Many taxpayers opt to use online payment systems through banks to pay taxes. The Collector of Revenue urges those who use these systems to initiate payment at least five working days prior to Dec. 31. The payment date in these transactions is registered as the date payment is received by the Collector of Revenue’s office, not the date a taxpayer initiates the transaction through their bank.

  2. By mail using check, money order or cashier’s check. Make payable to Michelle D. McBride or St. Charles County Collector of Revenue. Mail to Michelle D. McBride, St. Charles County Collector of Revenue, 201 N. Second St., Room 134, St. Charles, MO 63301. Include remittance stub, if available, and write account number on the payment. Do not mail cash.

    Mailed payments are accepted as of the postmark date. If there is no postmark, payment will be accepted on the date the Collector of Revenue’s office receives the envelope. If payment is placed in the mail on Dec. 31, it might not be postmarked until the next business day and could result in the addition of statutory late payment interest and penalty.

  3. By phone using e-check ($1.50 fee) or debit/credit card. Call the toll-free tax payment line at 1-855-227-7840 and follow the prompts. Taxpayers need the tax year and bill number located on the statement to use this system.

  4. By submitting check, money order or cashier’s check in the drive-through drop box in front of the County Administration Building at 201 N. Second Street in St. Charles. Include remittance stub, if available, and account number on payment in an envelope. Payments must be submitted in the blue-labeled "County" drop box. Do not place cash in the drop box. The box will be locked at midnight Dec. 31. A payment placed in the "City" drop box could result in late payment penalties if it is not received by the Collector of Revenue by the due date.

Taxpayers who have questions about their bill or need a receipt immediately may pay in person at the Collector of Revenue’s service windows 8 a.m.–5 p.m., Monday–Friday, excluding Christmas Eve and Christmas Day. Payment also may be submitted in the indoor drop box in the first floor lobby of the County Administration Building. Taxpayers will need to undergo a COVID-19 health screening upon entering the building. Those visiting the service windows will need to register for the Collector’s queue through the QLess kiosk in the lobby, through the QLess app on their mobile device, or through the QLess link. Monitors in the lobby and a text notification on a mobile device will update those in the queue, and taxpayers will be alerted visually and audibly through the monitor or their mobile device when it is their turn to approach the windows. Staff at the security desk in the lobby will be available to assist taxpayers with QLess.

Tax Payment Website

You can pay online through our online bill pay website. All information provided by this online internet resource is subject to verification by the St. Charles County Collector of Revenue’s Office. To allow for processing and reconciliation of the previous month’s payments, online payment services will not be available from 12:01 a.m. on the first day of each month until the third business day. Please allow 5-10 business days for the processing of the payment and the mailing of the paid tax receipt needed for license plate renewal.

Payment for 2018 and prior taxes must be in the form of cash, cashier’s check, money order or certified funds.

By Mail

Please note that payment for 2018 and prior taxes must be in the form of cash, cashier’s check, money order, or certified funds. Payments may be mailed to:

Michelle D. McBride, Collector of Revenue
201 N. Second St., Suite 134
St. Charles, MO 63301-2889

A letter addressed to the collector of revenue

Drive-Up Drop Box

A drive-up drop box is available on an island in front of the County Administration Building at 201 N. Second Street in St. Charles. This drop box is accessible by going north or south on Second Street. Contents are removed daily. Paid receipts are mailed in 5-10 business days.

Payment for 2018 and prior taxes must be in the form of cashier’s check, money order or certified funds. Make all payments payable to: "Michelle D. McBride, Collector of Revenue".

Drop Box

In Person

Payments by check, credit/debit card, money order, cashier’s check, and cash can be made in person at the Collector’s Office on the first floor of the County Administration Building. The office is open 8 a.m.–5 p.m., Monday–Friday, and does not close for lunch. Credit/debit cards are now accepted at the cashier windows and a convenience fee is charged by the card processor. Payment for 2018 and prior taxes must be in the form of cash, cashier’s check, money order or certified funds.

The Collector of Revenue’s Office is located at:
201 N. Second St., Suite 134
St. Charles, MO 63301

A man paying his bill in person

By Phone

Call the toll-free tax payment line at 1-855-227-7840 and follow the prompts. Please note: This is a new payment line phone number. Taxpayers need the bill number, located on the statement, to use this system.     

Please allow 5-10 business days for the processing of the payment and the mailing of the paid tax receipt needed for license plate renewal.