Ways to Pay

Tax Payment Information

• Pay online using e-check ($2.00 fee) or debit/credit card (fee of about 2.5 percent of the total amount due). Payments made on this site are posted based on the online payment transaction date/time. Early payment is highly recommended when paying online in case of technical difficulties.
  
  Many taxpayers opt to use online payment systems through banks to pay taxes. The Collector of Revenue urges those who use these systems to initiate payment at least five working days prior to Dec. 31. The payment date in these transactions is registered as the date payment is received by the Collector of Revenue’s office, not the date a taxpayer initiates the transaction through their bank.
  
  
• By mail using check, money order or cashier’s check. Make payable to Michelle D. McBride or St. Charles County Collector of Revenue. Mail to Michelle D. McBride, St. Charles County Collector of Revenue, 201 N. Second St., Room 134, St. Charles, MO 63301. Include remittance stub, if available, and write account number on the payment. Do not mail cash.
  
  Mailed payments are accepted as of the postmark date. If there is no postmark, payment will be accepted on the date the Collector of Revenue’s office receives the envelope. If payment is placed in the mail on Dec. 31, it might not be postmarked until the next business day and could result in the addition of statutory late payment interest and penalty.
  
  

• By phone using e-check ($2.00 fee) or debit/credit card (fee of about 2.5 percent of the total amount due). Call the toll-free tax payment line at 1-855-227-7840 and follow the prompts. Taxpayers need the tax year and bill number located on the statement to use this system.

• By submitting check, money order or cashier’s check in the drop box inside the County Administration Building at 201 N. Second Street or at the drive-up drop box on the north side of Monroe Street near the corner of Second Street in St. Charles. Include remittance stub, if available, and account number on payment in an envelope. Do not place cash in the drop box. A payment placed in the outside St. Charles City drop box on Second Street could result in late payment penalties if it is not received by the Collector of Revenue by the due date.

• In person: Taxpayers who have questions about their bill or need a receipt immediately may pay in person at the Collector of Revenue’s service windows at the County Administration Building, 8 a.m.–5 p.m., Monday–Friday, excluding Dec. 23 and Dec. 26, when County offices are closed in observance of Christmas Eve and Christmas Day. Payment also may be submitted in the indoor drop box in the first floor lobby of the County Administration Building. Those visiting the service windows will need to register for the Collector’s queue through the QLess kiosk in the lobby, through the QLess app on their mobile device, or through the QLess link. Monitors in the lobby and a text notification on a mobile device will update those in the queue, and taxpayers will be alerted visually and audibly through the monitor or their mobile device when it is their turn to approach the windows. Staff at the security desk in the lobby will be available to assist taxpayers with QLess.

  At the Collector’s service windows, payment is accepted by cash, debit/credit card (fee of about 2.5 percent of total amount due), check, money order, or cashier’s check. For those submitting payment through the lobby drop box, check, money order or cashier’s check is accepted; include remittance stub, if available, and account number on payment in an envelope.