How to Obtain Records

Application Process (In-Person)

To obtain a copy of a birth or death certificate from the St. Charles County Department of Public Health (or any other local health department in Missouri), a person must present a document containing a photo identification - such as a driver’s license; passport; or school, work or military badge. If an applicant does not have a photo ID, they must present at least 2 alternate forms of identification. These documents must include the applicant’s name and the name of the company or organization issuing the document.

If you have any questions you can call us at 636-949-7558.

Hours for In-Person Applications

In-person applications are processed from 8:30 a.m. to 4:30 p.m., Monday through Friday (except holidays and special occasions) at:

St. Charles County Department of Public Health
Vital Records Division
1650 Boone's Lick Road
St. Charles, MO 63301

Get in Line with QLess

Avoid crowds and save time with real-time status updates. Visitors seeking services from the Vital Records program can join a virtual queue from their mobile device or computer using the free QLess app, or by checking in at the kiosk in the building lobby at 1650 Boone's Lick Road in St. Charles.

Application Process (By Mail)

Effective March 1, 2011, requests for vital records submitted by mail must first be notarized by a notary public. An application form (PDF) or a written request containing the required information must be completed and notarized before it is mailed (with payment) to the health department. Payment for mailed requests must be made by personal check or money order. Cash will not be accepted as payment for mailed applications

Please mail notarized applications with check or money order to:

St. Charles County Government Department of Public Health
Attn: Vital Records
1650 Boone’s Lick Rd.
St. Charles, MO 63301

Application Process (Online)

As of March 1, 2012, you may order a certified copy of a birth or death record online using your credit card through our approved Internet ordering service, VitalCheckNetwork, Inc. An additional fee is charged by VitalCheck for using this service, and all major credit cards are accepted, including American Express®, Discover®, MasterCard®, or Visa®.

Other Internet vendors are not authorized by the St. Charles County Department of Public Health to issue these records and may charge additional fees without providing state-approved services. Neither the St. Charles County health department nor VItalChek have control over these services and fees offered through other Internet vendors, nor can we guarantee the confidentiality of any vital record data provided to vendors other than VitalChek.