Consumer Protection

PLEASE NOTE: The Department of Public Health has returned to its 1650 Boone's Lick Road office and is now open for appointments and public services.

For assistance with department programs, please call 636-949-7400.

Visitors to County buildings are encouraged to wear face coverings. Those with COVID-19 symptoms and/or known exposure to someone diagnosed with COVID-19 within the past 14 days should remain at home. The public is strongly encouraged to continue accessing County Government services by phone, email and online when available. 

We hope that you will remain healthy and safe, and we thank you for your cooperation and understanding.

To ensure safe practices for consumers, environmental health practitioners regulate day care centers, lodging facilities, fitness and body art studios, tanning centers, and aquatic facilities; review and investigate consumer complaints; and institute corrective actions for recognized public hazards in the marketplace.

Please click on the links below to learn more about the services provided through the Consumer Protection Program. If you need additional information or have specific questions/concerns, please call us at 636-949-1800.

Environmental Office


The lodging protection program inspects the sanitation of lodging facilities in our community.

Child Care

The daycare and pre-school monitoring program inspects the sanitation of child care facilities throughout St. Charles County.

Body Art

The body art program licenses and routinely inspects all body art facilities operating within unincorporated St. Charles County.

Pools, Spas & Other Public Aquatics Facilities

The aquatic facilities program is responsible for approving and regulating public and semi-public pools, wading pools or special use pools and spas.

Fitness Centers

The fitness center safety program monitors the cleanliness of health facilities throughout St. Charles County, monitoring the sanitation of equipment, locker rooms and shower facilities to verify safe and sanitary operations.

Tanning Centers

The tanning facility safety program inspects public tanning facilities to verify their safe and sanitary operation.

Disaster Preparedness & Response

The division teams with department staff to ensure public health and well-being during times of emergency by monitoring food outbreaks, assisting with clean-up and recovery efforts and monitoring the safety of natural resources in our community.