Consumer Protection

PLEASE NOTE: The Department of Public Health will return to its 1650 Boone's Lick Road office following a move during the period of Dec. 17-22. Public services will close during that period but will reopen for appointments on Dec. 23, 2020.

For assistance with department programs, please call 636-949-7400.

Please be aware that building restrictions are in place. Upon entrance to any County building, employees and the public are encouraged to wear cloth facial protection, and everyone is required to have a health screening, including temperature check, before entering. Those with a fever or who have other COVID-19 symptoms will not be permitted to enter the building.

This website will be updated daily, when necessary, to reflect any changes in facility or department services. The public is encouraged to continue accessing County Government services by phone, email and online when available. Thank you.

We hope that you will remain healthy and safe, and we thank you for your cooperation and understanding.

To ensure safe practices for consumers, environmental health practitioners regulate day care centers, lodging facilities, fitness and body art studios, tanning centers, and aquatic facilities; review and investigate consumer complaints; and institute corrective actions for recognized public hazards in the marketplace.

Please click on the links below to learn more about the services provided through the Consumer Protection Program. If you need additional information or have specific questions/concerns, please call us at 636-949-1800.

Environmental Office

Lodging

The lodging protection program inspects the sanitation of lodging facilities in our community.

Child Care

The daycare and pre-school monitoring program inspects the sanitation of child care facilities throughout St. Charles County.

Body Art

The body art program licenses and routinely inspects all body art facilities operating within unincorporated St. Charles County.

Pools, Spas & Other Public Aquatics Facilities

The aquatic facilities program is responsible for approving and regulating public and semi-public pools, wading pools or special use pools and spas.

Fitness Centers

The fitness center safety program monitors the cleanliness of health facilities throughout St. Charles County, monitoring the sanitation of equipment, locker rooms and shower facilities to verify safe and sanitary operations.

Tanning Centers

The tanning facility safety program inspects public tanning facilities to verify their safe and sanitary operation.

Disaster Preparedness & Response

The division teams with department staff to ensure public health and well-being during times of emergency by monitoring food outbreaks, assisting with clean-up and recovery efforts and monitoring the safety of natural resources in our community.