PLEASE NOTE: This module is in development – below are the categories of concerns you can submit at this time. Items submitted through Request Tracker are handled Monday-Friday, 8 a.m. to 5 p.m., excluding holidays. If you have a request related to law enforcement, or an animal control request after hours, please contact the St. Charles County Police Department at 636-949-3000, or in an emergency dial 911. Please see our directory,, for contact information for other departments. Thank you!